No Longer Offering InkSoft API Integration Service

Dear Visitors and Customers,

I regret to inform you that we will no longer be offering our integration services with InkSoft and its API. I had a longer message here, but JP Hunt, CEO of InkSoft, asked me to take down the message. Respectfully done, but I also prefer to use my freedom of speech and share my experience and keep it short and simple.

After working with their API for 2 years, I have given up on trying to make it work with my plugin. I have found enough inconsistencies in the API that prevent me from completing all the functions I need for my plugin. I have also looked into their API 2.0 and have also found other issues needing to be addressed, and I simply no longer want to spend any more time on it.

Here is an example of their API 2.0, using a sample code from their documentation: CustomProductCatalog and CustomDesignCatalog. I have yet to hear back from their Tier 2 support team since December 5, 2017 to fix the problem. I have email documentations of this if JP would like to see.


Original message was posted December 18, 2017. It is updated to new message March 29, 2018.

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